Privacy Policy

1. Data Controller

The data controller for personal data collected through the Games4Titans website and services is:

• Company: CasinoWebScripts (operating as Games4Titans)
• Location: Bucharest, Romania
• Email: [email protected]

CasinoWebScripts has been developing casino game software since 2010 and operates Games4Titans as its B2B game distribution brand.

2. Data We Collect

We collect the following categories of personal data:

2.1 Information You Provide

• Contact form submissions: name, email address, company name, phone number (if provided), and message content.
• Business correspondence: emails, chat messages, and other communications exchanged during business discussions.
• Account information: company details, billing information, and technical contact details provided when setting up a license agreement.

2.2 Information Collected Automatically

• Website usage data: pages visited, time on site, referral source, browser type, operating system, screen resolution, and device type.
• Cookies and similar technologies: session identifiers, consent preferences, and analytics data. See our Cookie Policy for details.
• API usage logs: for Clients with active game integrations, we log API request metadata (timestamps, endpoints accessed, response codes, IP addresses) for security and troubleshooting purposes.

2.3 Information We Do Not Collect

Games4Titans is a B2B provider. We do not collect personal data from your end users or players. Any player data processed through our game API (bets, wins, session data) is handled according to the data processing terms in your license agreement.

3. How We Use Your Data

We use collected data for the following purposes:

Purpose	Data Used	Legal Basis
Responding to inquiries and contact form submissions	Name, email, company, message	Legitimate interest
Delivering licensed games and API access	Company details, technical contacts, API logs	Contract performance
Invoicing and payment processing	Billing information, GGR reports	Contract performance
Technical support and troubleshooting	API logs, technical contact details	Contract performance
Website analytics and improvement	Usage data, cookies	Consent / Legitimate interest
Security monitoring and fraud prevention	API logs, IP addresses	Legitimate interest
Sending product updates and new game announcements	Email address	Legitimate interest (existing clients) / Consent (prospects)

4. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process personal data based on the following legal grounds:

• Contract Performance (Art. 6(1)(b)): Processing necessary to deliver our services, manage your account, and fulfill license agreements.
• Legitimate Interest (Art. 6(1)(f)): Processing necessary for our legitimate business interests, such as responding to inquiries, improving our services, ensuring security, and sending relevant product updates to existing business contacts. We balance these interests against your rights and only process data where the impact on you is minimal.
• Consent (Art. 6(1)(a)): Where required, such as for analytics cookies or marketing communications to non-clients. You may withdraw consent at any time.

5. Data Sharing and Third-Party Processors

We do not sell your personal data. We may share data with the following categories of processors:

• Analytics providers: We may use analytics services (such as Google Analytics or Microsoft Clarity) to understand website usage patterns. These services process anonymized or pseudonymized data.
• Email service providers: We use email infrastructure to send business communications and product updates.
• Payment processors: Billing and payment data may be shared with payment processors to facilitate transactions.
• Hosting providers: Our website and API infrastructure are hosted by third-party providers who process data on our behalf under data processing agreements.

All third-party processors are bound by contractual obligations to handle data securely and only for the purposes we specify. We do not transfer data to countries outside the European Economic Area (EEA) without appropriate safeguards in place.

6. Data Retention

We retain personal data only as long as necessary for the purposes described in this policy:

Data Category	Retention Period
Contact form submissions (non-clients)	12 months from last interaction
Client account and contract data	Duration of business relationship + 5 years (legal/tax obligations)
Invoices and financial records	10 years (Romanian fiscal law)
API usage logs	12 months (rolling)
Website analytics data	26 months (aggregated)
Cookie consent records	Duration of consent + 1 year

After the retention period expires, data is securely deleted or anonymized.

7. Your Rights Under GDPR

If you are located in the European Economic Area (EEA) or if GDPR applies to you, you have the following rights regarding your personal data:

• Right of Access (Art. 15): Request a copy of the personal data we hold about you.
• Right to Rectification (Art. 16): Request correction of inaccurate or incomplete data.
• Right to Erasure (Art. 17): Request deletion of your personal data where there is no compelling reason for continued processing.
• Right to Restrict Processing (Art. 18): Request that we limit how we use your data in certain circumstances.
• Right to Data Portability (Art. 20): Receive your data in a structured, commonly used, machine-readable format.
• Right to Object (Art. 21): Object to processing based on legitimate interest, including direct marketing.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days. If we need more time (up to 60 additional days for complex requests), we will inform you of the reason for the delay.

You also have the right to lodge a complaint with a supervisory authority. In Romania, this is the National Supervisory Authority for Personal Data Processing (ANSPDCP).

8. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit (TLS/SSL).
• Access controls limiting data access to authorized personnel.
• Regular security reviews of our infrastructure.
• Secure storage of API credentials and authentication tokens.

While we take reasonable precautions, no method of transmission or storage is completely secure. We cannot guarantee absolute security of your data.

9. Children's Privacy

Games4Titans provides B2B services to licensed casino operators. Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected data from a minor, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated "Last Updated" date. Active Clients will be notified of significant changes via email. We encourage you to review this page periodically.

11. Contact

For privacy-related questions, data access requests, or concerns about how we handle your personal data, contact us at:

• Email: [email protected]
• Company: CasinoWebScripts (operating as Games4Titans)
• Location: Bucharest, Romania